General Managers - Operations -(Insurance Company)Jobs in Uganda, Rwanda and DR Congo

A strong and trusted brand leader in the market, the company seeks to recruit 3 General Managers - Operations for their Uganda, Rwanda and DR Congo offices.

The Position:

The position holder will be reporting to the Managing Director.

He/She will be responsible for operational efficiencies in order to ensure a competitive advantage for the company.

He/She will also be tasked with providing decision support on operational matters to the Managing Director.

Key responsibilities will be:

• Develop the company’s Operation Strategy
• Review the company’s Operations strategy and ensure its effectiveness
• Develop appropriate strategies that will promote the company’s operations and ensure timely implementation
• Oversee the Underwriting, Claims, Product Development, Customer Service and Premium Processing functions
• Develop a robust Reinsurance Program
• Put in place standards for the company and interdepartmental service level agreements that will improve the company’s service ratings
• Enhance operational efficiency for the Underwriting, Claims and Customer Service functions
• Ensure proper operating guidelines are in place in line with company policy and regulatory requirements and monitor compliance
• Set and monitor Operations Budgets
• Ensure that the underwriting policies reflect the company strategic risk management framework and are observed at all times
• Ensure that service to customers and producers meets their expectations
• Ensuring that the company’s procurement is cost effective, efficient and done professionally and in accordance with the company policy
• Support the company’s strategic plan by ensuring a reliable customer relationship management systems
• Ensure appropriate staffing levels, effective performance management and motivation of staff

The Ideal Candidate should have;

Professional Experience and Qualifications:

• Bachelors Degree in any related field.
• Full insurance/ ACII qualification

Skills\Attributes:

• Well developed leadership skills
• Good time management
• Assertiveness and self-drive
• Computer skills
• Speed and accuracy
• Good interpersonal and communication skills
• Ability to work under pressure and manage time efficiently
• Ability to solve problems and make decisions effectively

If you are qualified and up to the challenge, please send an updated Curriculum Vitae (Ms Word version) to kenyanrecruiter@gmail.com clearly stating the job position (GM Operations – Uganda or Rwanda or DR Congo) in the subject.

Include your daytime contact, current & expected remuneration as well as your notice period in your application cover letter.

Deadline for application is 25th August 2011.

Only shortlisted candidates will be contacted.