IRA Financial Analyst, Consumer Protection Officer, Knowledge Management Officer, Inspection Officer and Compliance Officer Job vacancies in Kenya

The Insurance Regulatory Authority is a state Corporation set up to regulate, supervise and develop the insurance sector in Kenya.

The Authority is now seeking applications for the following vacant positions:

Financial Analyst

Ref FA/01

Responsible to the Senior Financial Analyst, for the capture and analysis of data and information submitted by the players in the insurance industry.

Core Duties and Responsibilities

• Capture data and information pertaining to the insurance industry
• Analyze financial statements and returns received from the insurance industry.
• Analyse actuarial valuation reports from the insurance industry.
• Prepare reports about the performance of selected insurance companies and insurance intermediaries
• Analyse periodic financial reports.
• Carry out ratio and trend analysis based on the periodic financial reports.
• Monitor global trends in the insurance industry

Minimum Qualifications

• First Class Honors Degree or Upper Second Class Degree in Actuarial science or Statistics.
• Candidates who have made progress in obtaining internationally recognized CFA qualifications or Actuarial professional qualifications will have an added advantage.
• Have recently graduated from a reputable university.
• Proficiency in the use of Ms Office suite particularly Ms Excel
• Excellent numerical, analytical and report writing skills.
• Good interpersonal skills and team player.
• High integrity.
• High level of creativity and innovation.

Consumer Protection Officer

Ref CPO/01

Reporting to the Head, Consumer Protection for implementing effective complaint handling policies and procedures.

Core Duties and Responsibilities

• Receive written complaints lodged through the appropriate complaints procedure and record details of the complaint
• Track and monitor the status of all complaints and seek all relevant documents to aid in resolution of Complaints.
• Arrange hearings to determine the credibility and veracity of information provided in connection to the complaints and where necessary recommend investigation of the matter.
• Review complaints periodically and as directed to identify systemic and recurring problems.
• Prepare monthly returns showing detailed statistics and trends of finalized cases.

Minimum Qualifications

• Bachelor’s degree in Commerce or a related field.
• A minimum of 6 years of experience in claims (insurance) management. 3 years at a senior position.
• Be in possession of ACII qualifications or equivalent and membership to a relevant professional body
• Flexibility and responsiveness in handling and determining complaints, sound analytical skills and exceptional communication skills.
• High level proficiency in the use of MS office suite.

Knowledge Management Officer 

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Ref KMO/01

Reporting to the Policy, Research & Development Manager the Knowledge Management Officer will be responsible for developing and implementing effective knowledge management programs and activities and will be in charge of the Authority’s resource centre/library.

Core Duties and Responsibilities

• Plan, design and implement comprehensive knowledge management initiatives and strategies.
• Design and implement Knowledge learning culture and Knowledge learning infrastructure.
• Conduct needs assessment and baseline surveys to determine the actual information needs of specific target groups such as insurers, re-insurers, intermediaries as well as policy holders and their beneficiaries.
• Creating avenues for exchange of information, converting data into valuable information and ensuring its accessibility and usage by proper cataloguing and classification.
• Assess information needs, develop strategies to meet those needs, identify and obtain required resources and ensure accessibility of these resources to the staff, management and stakeholders.
• Serve as key contact for data requests by responding to queries assisting clients in accessing Knowledge Management tools and information at the library.
• Conduct outreach programs and oversee training for staff and clients in use of Knowledge Management tools.

Minimum Qualifications

• Bachelor’s degree in Information science/library science, or related discipline.
• Holders of Masters Degree in relevant fields will have an added advantage.
• Membership to a relevant professional body.
• Minimum eight (8) years experience in developing and implementing knowledge management programmes that contribute to strategic objectives in a reputable institution/library.
• Working knowledge of educational media and technology including the internet and its utilization for electronic learning.
• Proficiency in MS office suite.

Inspection Officer

Ref IO/ 01

Reporting to the Senior Inspection Officer the position holder will be responsible for implementing and evaluating programmes aimed at securing compliance of insurance industry players through surveillance, inspection and supervision.

Core Duties and Responsibilities

• Assist the team in planning, carrying out the inspection, reporting on the findings and working with management to see that identified problems are corrected.
• Assist the team in the design, implementation and evaluation of effective programmes aimed at securing compliance in accordance with the requirements of the Insurance Act
• Enforce policy guidelines and best practices including a risk-based model for routine supervision of insurance firms.
• Prepare reports on insurance companies’ performance indicating compliance levels and adherence to prudential and market conduct benchmarks.
• Review incidents of non-compliance, fraudulent inclinations and failures to meet regulatory obligations and recommend appropriate administrative and legal sanctions.

Minimum Qualifications

• Bachelor’s degree in Insurance, Accounting, Economics, Finance, Actuarial Science, or a related field.
• Possession of CPA, CFA, ACCA, ACII, or other equivalent qualifications would be an added advantage.
• 5 years working experience in the Insurance Industry, 3 of which should be in underwriting.
• Excellent interpersonal and communication skills.
• Knowledge of forensic accounting techniques.
• High level proficiency in the use of MS office suite.

Compliance Officer

Ref CO/01

Reporting to the to the Senior Compliance Officer the position holder will be responsible for implementing the annual work plan by ensuring efficient and effective registration/licensing, coordination and management of insurance companies including re-insurers and intermediaries in line with regulatory requirements.

Core Duties and Responsibilities

• Assist in reviewing applications for registration and renewals for insurers, intermediaries and other service providers in line with prescribed requirements.
• Assist in reviewing and evaluating reinsurance programmes for reinsurers including treaty accounts and premium levy returns to ensure compliance with prescribed requirements.
• Assist in carrying on-site inspection and supervision alongside the surveillance team.
• Assist the senior compliance officer to manage and implement compliance policies, procedures, practices, systems, processes, guidelines, rules and regulations as developed by the Authority.
• Provide advisory services to stakeholders and the general public on matters pertaining to insurance, re-insurance and intermediaries’ regulations.
• Assist in Analysis of premium rates, annual accounts and investments by insurance and re-insurance companies.

Minimum Qualifications

• Bachelor’s degree in Insurance, Accounting, Economics, Finance, Actuarial Science, or a related field.
• Possession of CPA, CFA, ACCA, ACII, or other equivalent qualifications would be an added advantage.
• Knowledge in Islamic finance (Takaful) would be an added advantage.
• Excellent interpersonal and communication skills.
• High level proficiency in the use of MS office suite.

Terms of Offer

An attractive remuneration package commensurate with the responsibilities of the position will be negotiated with the right candidate.

If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the qualification given, please submit your application indicating the position and reference number you are applying for with a detailed CV, stating your position, remuneration, qualifications, experience, names and addresses of three referees, email and telephone contacts together with copies of your certificates and testimonials by 16th March, 2012 to:

The Chief Executive Officer
Insurance Regulatory Authority
Zep -Re Place
P.O Box 43505-00100
Nairobi

Email: commins@ira.go.ke

Note: Only shortlisted candidates will be contacted and canvassing will result in automatic disqualification.