Prime Bank : Relationship Manager, Branch Operations Assistant Manager, Branch Operations Officers and IT Officer-Jobs in Kenya

Prime Bank, a steadily growing commercial bank, is offering long term career opportunities to dynamic, result oriented and self-driven individuals.

We invite applications for the following positions:

Relationship Manager

Ref: BD/01/2012

Key responsibilities:

• Identifying eligible customers through networking on an on-going basis.
• Conducting sustained communication with all eligible customers to initiate them in to using the Bank’s products and services.
• Selling the Bank’s products to all eligible customers with a view to deepen relationships and increase customer revenue.
• Increasing the number of banking customers through an acquisition strategy of new customers and upgrading existing customers who have the potential to grow.

Requirements:

Qualification and Experience

• A degree from a recognized university.
• At least 4 yrs line experience in banking relationship management.
• Personal skills/attributes:
• Knowledge in banking operations.
• Good coordination, marketing and communication skills.
• Attention to details.
• Good time management skills.
• Ability to work independently and with minimum supervision.

Assistant Manager – Branch Operations

Ref: OPS/01/2012

Key responsibilities

• Assist the Branch Head in the Management of the branch in its entirety.
• Oversee efficient execution of daily branch operations.
• Ensure quick turn around time on service delivery.
• Enhance customer service.
• Motivate staff and build a strong team in the Branch.
• Ensure all set procedures and controls are followed at all times.

Requirements:

Qualifications and experience

• A degree in any related discipline.
• Over 5 years experience in a large Bank as a senior officer in charge of operations
• Personal Skills / Attributes
• Should have thorough knowledge of banking operations.
• Should be honest and of unquestioned integrity.
• Should possess good interpersonal skills.
• Should be attentive to detail.

Branch Operations - Officers

Ref: OPS/02/2012

Checking, authorizing and confirming all entries in accordance with the laid down procedures.

Requirements:

Qualification and experience

• A Degree in any related discipline.
• Up to 5yrs banking experience as an officer.
• Personal Skills / Attributes
• Should have thorough knowledge of banking operations.
• Should be honest and of unquestioned integrity.
• Should possess good interpersonal skills.
• Should be attentive to detail.

IT Officer

Ref: IT/01/2012

Key responsibilities

• Maintaining network and network equipments; network monitoring, and trouble shooting, adding network equipments to network, liaison with telecom service provider; ensuring maximum uptime of network.
• Database administration preferably in Oracle, Maintaining the database; Report generation.
• Maintenance, monitoring and management of software and hardware etc. Applying patch, drive IT projects assigned such as Core Banking Solutions, Networking, SWIFT/RTGS,ATM etc.
• Liaise with vendors on all other party application issues.
• Managing Backups and DR sites.

Requirements:

Qualification and Experience

• Applicants should be Kenyan citizens.
• Candidate must possess at least a Degree in Electronics & Tele-Communication/ Electronics & Communication/Computer Science/ Information Technology from a recognized University/ Institution.
• Preference will be given to candidates having certification in CISA/ CISM/ CISCO/ OCA/ OCP/ CCNA/ ITIL.
• Experience in configuring network devices and implementing network solutions, security protocols, interfaces etc., should have sound knowledge of LAN/WAN and virtual private network, switches, routers etc.
• Work experience in Bank / Financial Institutions shall be preferred.
• Candidate without experience however possessing educational qualification and excellent problem solving/ analytical skills can also be considered.

Post Qualification Experience

• Proficiency in any two or more Operating Systems such as UNIX, WINDOWS 2003/2008.
• RDBMS with emphasis on Oracle, SQL Server 2005/2008.
• Knowledge of JAVA/ C++/ COBOL/ VISUAL BASIC/STUDIO/ .NET.
• MS Exchange and Active Directory Implementation and maintenance.
• NETWORK and Communication.
• Personal skills/attributes.
• Knowledge in banking operations.
• Good coordination, conceptualizing and analytic skills.
• Attention to details.
• Good time management skills.
• Applicants must be willing to work in odd hours.
• Ability to work independently and with minimum supervision.
• Pro-active and willing to learn and follow up on problems till they are resolve.

Candidates who meet the prescribed criteria may submit their detailed CV in softcopy to hr@primebank.co.ke or upload their CV Here

Risk Management & Compliance Officer Job vacancy in Kenya

Job Description

Position : Risk Management & Compliance Officer.

Reporting to : 

i) Operationally: Chief Executive Officer
ii) Functionally: Board Risk Committee

Overall Responsibility

To partner with management to provide continual risk assessment and in the development of comprehensive policies, procedures, compliance training, protocols, internal investigations, plans and implements risk management strategies and processes.

Key Tasks, Duties and Responsibilities

Strategy:

• Evaluate the strategies, policies, standards, procedures and related practices for the management, and recommend appropriate changes.
• Proactively participate in developing and managing organizational plans for continuity of business operations and information processing systems in the event of a disruption.
• In liaison with departmental managers, initiate follow-up action to ensure implementation of audit recommendations.
• Identify areas of improving the company’s performance and efficiency through optimal utilization of resources and avoidance of waste.
• Assess the adequacy of management decisions and their effectiveness to help maximize operational efficiency in a competitive market environment.

Security:

• Evaluate the logical, environmental, and infrastructural IT security to ensure that it satisfies the organization’s business requirements for safeguarding IT assets against unauthorized use, disclosure, modification, damage, or loss.
• Proactively contribute to systems design, planning and development with particular emphasis on systems security and controls.
• Safeguard company assets against loss, misuse, damage or unauthorized disclosure.

Systems:

• Carry out operational audit designed to identify bottlenecks and shortcomings in our systems, and propose remedial measures.
• Continuously review and monitor existing systems to improve their effectiveness and to ensure that agreed policies and procedures are adhered to at all times.
• Continuously review the effectiveness and efficiency of the organization’s implementation of ongoing management information systems and infrastructure to ensure that they adequately support the organization’s business objectives.
• Evaluate the methodology and processes by which the business application system development, acquisition, implementation, and maintenance are undertaken to ensure that they meet the organization’s overall strategy and objectives.
• Evaluate business systems and processes to ensure that risks are managed in accordance with the organization’s business objectives.
• Compiling and discussing reports detailing findings, implications and recommendations for system improvements.
• Evaluate application of internal operational guidelines/manuals, identify deviations and recommend appropriate changes whenever necessary.

Financial Audit:

• Evaluate the payment, receipting, debiting, claims processing and credit control procedures to ensure compliance with approved authority and budgetary levels.
• Undertake ad hoc check on the usage of petty cash to ensure that it is used for authorized purpose and that the float limit is adhered to.
• Evaluate the efficiency of the accounting and book-keeping systems to ensure that the control accounts at all times tally with the subsidiary records and that an audit trail is at all times available.

Person Specifications:

Academic Qualifications
Relevant Business related Bachelor’s degree

Professional Qualifications
Qualification in Risk Management/Audit and Insurance

Experience
5 years experience in Insurance Risk Management

If you meet the above minimum requirements, send your c.v to henry@gakenya.com indicate the position applied for on the email subject line so as to be received on or before March 15, 2012.

Head of Insurance & Risk Management Job vacancy in Kenya

Position: Head of Insurance & Risk Management

Company Profile:Our Client is a FMCG company that deals in the manufacturing of confectionary, footwear and stationery

Department:Insurance

Reporting To: Group General Manager – Operations

Description of Function

The purpose of risk management is to safeguard an organization, its customers, reputation, assets and the interests of stakeholders by identifying and managing all threats to the achievement of its business objectives. This often involves risk financing including insurance purchase.

Routine Responsibilities:

• Insuring of all new assets.
• Renewal of Insurance Policies and negotiation of Terms and Rates
• Ensure that all insurance covers and policies are valid and excess deductibles, values, limits; etc clauses are as per agreement.
• Quantification of Claims
• To attend to assessors, investigators and loss adjusters etc. when applicable.
• Follow up with Insurers Loss Adjusters and Insurers on outstanding claims
• To handle all marine insurance issues up to and including subrogation and claims issues.
• To handle all correspondence with insurance companies.
• To handle vehicle insurance for all company motor vehicles.
• Coordination in case of any issue on the policies e.g. accounts, insurers etc.
• Handle all medical insurance covers with the various health providers that serve the Company.
• To forward any complaints that staff may have to the health providers and get acceptable explanations for them.
• Handle the entire workmen compensation process and follow up on reimbursements amounts to be made to the labor office.
• Preparing Weekly Engineering Reports
• Preparing Monthly Marine Export Report
• Preparing Monthly General Claims Report
• Prepare Monthly Management Report
• Other reports as required by Management
• Any other duties as may be assigned to you from time to time.

Qualifications (Academic and Experience):

• Minimum of a Bachelors degree or its equivalent in Insurance or related field
• A Masters degree in any relevant field will be an advantage
• Minimum of 5 years of relevant experience in handling commercial insurance, preferably with sound understanding of insurance & risk management as it applies to the manufacturing industry.
• Requires membership of the Chartered Insurance Institute, Institute of Risk Management or equivalent

Knowledge, Skills and Competencies (Essential)

• Proven ability to build strong working relationships, internal and external to the organization.
• A self starter with a high degree of initiative.
• Well developed coaching and leadership skills, both on a formal and informal basis.

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line and preferred location. 

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted

Agent Banking Field Officer -( Commercial Bank)- Job in Kenya

The Employer:

A rapidly expanding local commercial bank with a countrywide network is looking to maintain and enhance its leadership position in the industry through the recruitment of Field Officer - Agent Banking.

The Candidates:

Fresh, young and energetic individuals who have a passion and flair for sales as well as being self-driven and results-oriented. The ideal candidates should also be able to work with minimal supervision and possess the ability to meet and exceed targets.

Main Duty:

Reporting to the Head, Agent Banking in the Alternative Banking Channels Department, the role-holder will push transactions at the Agent and Merchant location by ensuring optimal service delivery by the agents, their outlets and branches while at the same time organizing and conducting frequent training for agents and merchants.

Requirements:

• Minimum of KCSE C+ (Plus) overall grade, with a C+ in Mathematics and English
• Degree/Diploma/Certificate in a Business-related field will he an added advantage
• Computer Literate
• Excellent communication skills both oral and written
• Previous sales experience in a financial institution will he an added advantage
• Motorcycle driving license will be an added advantage
• Age—28 yrs and below

If you meet all these requirements and wish to join our highly skilled and award-winning team, please send your application, accompanied by: copies of certificates, detailed curriculum vitae, testimonials and a daytime telephone contact, to the voucher number shown below by 1st February 2012.

DNA/1202
P.O. Box 49010-00100
Nairobi

We are an equal opportunity employer.

NB: Only short-listed candidates will be contacted.

Finance and Administration Manager-( Insurance Brokerage Firm)- Job Vacancy in Kenya

Our client, an insurance brokerage firm with over 15 years experience in the industry, seeks to fill the position of aFinance and Administration Manager to carry out day to day operations of the organization in finance and administration.

Job Purpose

Provide best practice financial management and coordination of for the company's finance functions (including branches) working with your team to deliver, monthly budgeting, cash flows & forecasting requirements.

Deliver the Company’s statutory financial reporting requirements, including analysis of the results and presentation to the Board of Directors.

Provide in-house HR, Administration and IT support to management and staff.

Key Deliverables

Finance

• Financial strategy planning, implementation, monitoring and reporting, including development of financial policies, systems and processes.
• Managing the internal control program and ensuring information flows are timely
• Financial reporting and accounting as per regulatory and legal requirements including taxation, dividends, annual report and accounts including all aspects of liaison with auditors and tax authorities.
• Cost management to ensure proper management of administration and operational costs
• Monthly financial reporting including budgeting, cash flows and forecasts, analysis of the results and presentation of the same to the Board
• Preparation of annual budgets and forecasts
• Contributing to strategic planning and development as a member of the management team and ensuring implementation of the same
• Building strong working relationships with Underwriters, Tax authorities and major customers
• Provide rolling profitability analysis on day to day business transactions, as well as accounting advice and financial due diligence on proposed transactions.
• Develop and implement business continuity and contingency plans

Human Resources and Administration

• Develop and implement an HR management strategy (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture, performance appraisals and quality management issues
• Liaise with other departmental managers so as to understand all necessary training needs, draw up training plans and ensure identified training is carried out. Establish and maintain appropriate systems for measuring effectiveness of the Company's sponsored training.
• Monitor measure and report on HR issues, opportunities, development plans and achievements within agreed formats and timescales.
• Monitor contemporary HR developments and labour legislation and provide suitable interpretation to, managers and staff within the organization.
• Ensure all the Company's activities meet with and integrate with corporate core values, organizational requirements for quality management, health and safety, statutory requirements, environmental policies and general duty of care.

Competences

• Honest and trustworthy with an ethical approach to renewal relationships and business dealings;
• Developed accounting technical skills, knowledge of accounting practices in the insurance industry to provide high levels of professional advice with little supervision;
• Excellent written and oral communication skills, capability to carry out deep financial presentations with clarity at board level.
• Record and delivering of strong financial controls
• Honest and trustworthy with an ethical approach to renewal relationships and business dealings;
• Able to prioritize and manage own workload, while supervising others
• Hands-on knowledge of contemporary HR issues and practices, able to develop and motivate staff.
• Confident and socially astute, able to initiate and develop professionals relationships with Underwriters and Bankers.
• Assertive enough to demand action with developed negotiation skills
• Demonstrate passion for the Company and enthusiasm.

Education and Experience

• University degree
• MBA or working towards it
• Accounting qualifications, CPA 6
• Insurance industry experience an added advantage
• Excellent IT skills
• HR and Administration experience
• 3-4 years experience
• Less than 40 years of age
• IT savvy with System Development Skills

If you are qualified and up to the challenge, please send your resume and day time contact to recruitment@xantiaconsulting.com by 24th January 2012.

Please note that only qualified candidates will be contacted.

Loans Assistant Job vacancy in Kenya

A Medium Sized Sacco based in Nairobi with countrywide membership is seeking to recruit qualified, self motivated and results-oriented individual to fill the following vacant position:

Loans Assistant

Qualifications

• KCSE grade C or equivalent.
• Diploma in Cooperative Management.
• CPA qualification is an added advantage.
• Age: 23-35 years
• Minimum of 2 years relevant experience in the Co-operative Sector.
• Computer proficient.
• Current and valid certificate of good conduct from the CID.

Interested and qualified candidates should send their applications accompanied by a detailed C.V. and copies of academic and professional certificates and testimonials to reach the undersigned on or before 31st January, 2012.

DN/A 1201
P.O Box 49010 - 00100
Nairobi.

Madison Insurance Training Manager jobs in Kenya

Reporting to the General Manager –Life Business, the primary responsibility will be to design and implement capacity building programs in line with the corporate strategic objectives and provide solutions that deliver desired behavioural and business changes.

Key Responsibilities

• Periodically carry out training needs assessment to identify training and development needs for the the sales team and other staff and prepare annual training plan.
• Develop and review the training materials in line with current and future needs.
• Design and execute appropriate training and development programs with a view to enhancing the capacity of the sales team.
• Prepare and monitor training budgets.
• Align the training programs with the sales team career path.
• Develop and implement training evaluation instrument, collect feedback and continuously conduct training impact assessment with a view to ensuring the training offered is relevant.
• Design and implement capacity building programs for internal trainers (TOT) at the Regional and Branch level.
• Coordinate the learning and certification programs including identification of resource persons to facilitate the training and evaluating their performance.
• Conduct research on capacity building, motivation and retention schemes for the sales force.

Education, Training and Experience 

The ideal candidate should have a business degree from a recognized university.

An MBA will be an added advantage and should be proficient in the use of MS office. 

He/she should have at least five (5) years experience in the field of training including course design, development and adult education/learning styles.

Candidates who have at least five (5) years experience at management level preferably in FMCG or Financial Services Sector will have an added advantage.

Knowledge, Skills and Abilities

The ideal candidate must demonstrate exemplary working knowledge of current and emerging training tools and learning aids, strong presentation and facilitation skills, excellent written and verbal communication skills, organization and planning skills, problem analysis and problem-solving skills and ability to make decisions within the required time frame.

A competitive package commensurate to the candidate’s skills and qualification will be offered.

Interested candidates are requested to submit their applications with comprehensive Curriculum Vitae on or before 14th December 2011 to: hr@madison.co.ke

Cooperative Bank of Kenya Insurance Clerk Job Vacancy in Kenya

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment?

The Co-operative Bank of Kenya, ‘The Kingdom Bank” ¡s the place for those looking to new horizons.

We are looking for a dynamic and result-oriented individual for the position of:

Insurance Clerk

The successful candidate will report to the Head — Property and Supplies, the department reports to Finance and Administration Division.

Job Description:

The successful candidate will assist the In-Charge — Insurance and Transport in all matters pertaining to Insurance, Motor Vehicle Fleet Management and all Bank related transport matters.

Main Duties:

• To assist in procurement of all Bank insurance needs including but not limited to property, motor vehicles, fidelity, cash liability insurance, medical, staff insurance, Banks Blanket Bond and collateral insurance
• To assist in lodging and ensuring prompt settlement of claims upon insured loss
• To assist in preparation and monitoring of Insurance and Transport budgets to assist ¡n identifying the risks areas that Bank property/staff are exposed to and advise management on the appropriate insurance covers/policies
• Assisting in placing covers of property offered as collateral upon advice from business units
• To assist the Incharge - Insurance and Transport ¡n ensuring adequate/efficient placement of insurance policies/covers in respect to Bank staff and assets/properties
• To assist in facilitating preventive maintenance in respect to Bank fleet of motor vehicles
• To co-ordinate Bank wide staff transport

Job Specification:

The incumbent will be required to possess the following qualifications, skills, attributes:

• Bachelor of Commerce (Insurance) or BBA Risk Management & Insurance
• Certificate of Proficiency in Insurance will be an added advantage
• 2 years experience working in a busy insurance environment ¡n either claims or underwriting sections
• Knowledge of law relating to insurance/banking business
• Good understanding of Fleet Management
• Excellent negotiation skills
• Analytical skills and a keen eye for detail

Interested candidates meeting the above criteria should forward an application enclosing a detailed Curriculum Vitae accompanied by copies of certificates and testimonials to the address shown below by 9th December 2011.

We are an equal opportunity employer.

Only the short listed candidates will be contacted.

Please quote this reference on your application and on the envelope: IC/3/HRD/2011.

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-001 00
Nairobi

FSD Kenya Micro Insurance Specialist Job opportunity

The opportunity

Data from several studies suggests that among the many livelihood threats faced by low income households and enterprises are those arising from illness and death.

FSD, International Labour Organisation (ILO) and Insurance Regulatory Authority (IRA) are collaborating to support development of micro health and life insurance market ¡n Kenya.

We are looking for a micro-insurance specialist who will take the lead in exploring the market potential for health and life micro-insurance products to reduce vulnerability among low income households in Kenya.

The micro-insurance specialist will:

• Lead in undertaking detailed research analysis work to establish an in-depth understanding of the potential market for micro health and life insurance products.
• Assess the policy, legal and regulatory framework to identify any potential gaps;
• Apply market insights to new product development;
• Manage external stakeholder relationships; and,
• Establish and maintain strong linkages with key institutional sources of expertise on micro-insurance.

Who we need

At a minimum you will have:

• Relevant qualifications in social sciences (minimum bachelors degree in economics, banking, insurance and other related studies);
• Experience working in risk management sector;
• Strong quantitative research and financial analysis skills; and,
• Ability to communicate well in written and oral form in English.

Interested applicants are encouraged to consult the ToRs for this post from our website (under Opportunities). 

Candidates must demonstrate their ability to meet the terms of this assignment as stipulated in the ToRs. A covering letter and CV should be sent by email to Lydiah Kioko (Lydiah@fsdkenya.org). 

Please put “Micro-insurance Specialist” in the subject line. 

Only shortlisted applicants will be contacted. 

Closing date: Tuesday 13th December 2011.

FSD Kenya operates as an independent Trust registered in Kenya under the supervision of professional trustees, with policy guidance from its programme investment committee. 

Finance is provided by a number of leading development agencies including the UK’S Department for International Development (DFID), the World Bank, the Swedish International Development Agency (SIDA), Agence Française de Développement (AFD) and the Bill and Melinda Gates Foundation together with the Government of Kenya. 

Further information can be obtained from our website:www.fsdkenya.org

Network Support Engineer - (Cooperative Bank of Kenya)-Job Vacancy

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? 

The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

We are looking for dynamic, creative and self-oriented professionals to fill the position of:

Network Support Engineer

Job Summary:

Reporting to the Manager, Infrastructure Unit in the ICT Department, the role-holder is responsible for the development, implementation, maintenance and administration of the corporate data Network. 

He/She will develop, coordinate, and maintain the network and disaster recovery to ensure uptime and business continuity. 

Documentation of ICT infrastructure and management of entire inventory as well as analysis of network security needs and development of standards, guidelines and statements of direction for corporate ICT system architectures.

Main Duties:

• Manages performance of ICT Infrastructure and applications to ensure that the systems work as designed and perform consistently and reliably in order to meet Business SLAs
• Monitors ICT Infrastructure performance including SNMP, logs, events and maintenance of general systems health in order to provide proactive remedial support
• Recommends replacements and acquisition of new ICT Infrastructure
• Maintains and updates Network documentation, operating procedures and business continuity policies
• Develops and maintains device access, control policies, data transmission policies, storage policies, business continuity policies, backup policies, security policies, monitoring profiles, technologies and notification rules that match compliance best practice expectations
• Plans and implements timely product upgrades, firewall signature updates and patch releases for all ICT assets
• Manages vendor support contracts for hardware, software and services. Undertakes routine preventive measures and enforces vendor SLAs
• Plan and design Network systems that run mission critical business applications
• Act as a thought-leader and consultant on technical planning issues and initiatives
• Install, support and maintain hardware and software infrastructure
• Provide training and technical support for users with varying levels of ICT knowledge and competence
• Assess network security risks, evaluate, recommend and implement as necessary as well as network security administration
• Custodian of all remote authentication passwords for all connections to the corporate Network Infrastructure

Job specification:

The incumbent will be required to possess the following qualifications, attributes and skills:

• Bachelor’s degree in Engineering, Computer Science or equivalent
• Cisco Certified Network Professional (CCNP) or any other Cisco Professional level certification
• Other vendor certifications in Microsoft, Cisco, Oracle/Sun and IBM are highly desirable
• At least 3 years experience in a busy computer environment
• 35 years & below

Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below by 11th November 2011.

We are an equal opportunity employer.

Only the short listed candidates will be contacted.

Please quote this reference on your application and on the envelope: NSE/HRD/2011

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100
Nairobi

Network & Office Automation Support Engineer - (Cooperative Bank)- jobs in Kenya

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment?

The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

We are looking for dynamic, creative and self-oriented professionals to fill the position of:

Network & Office Automation Support Engineer 

Job Summary:

Reporting to the Manager, Infrastructure Unit in the ICT Department, the role-holder is responsible for Network support and administration.

He/She has overall responsibility over the Active Directory management, Email Infrastructure, Server and PC Environments and Enterprise Storage Systems.

He/She will develop, coordinate, and maintain business continuity procedures, analyze network security needs and assist in developing standards, guidelines and statements of direction for corporate IT system architectures.

He/She will also support users in application of office automation tools.

Main Duties:

• Responsible for the overall Active Directory Design, Implementation and administration
• Proactively plan and budget for AD improvements, system changes and New ICT Infrastructure
• Responsible for overall design, implementation and administration of Email and office automation software and hardware as well as configure email clients for users
• Provides end-to-end performance monitoring and management of Applications, Infrastructure and system health in order to proactively identify weaknesses and address them
• Develop and implement long term system performance strategies and etablish performance bench lines for all ICT Infrastructure
• Develop and implement Antivirus and patch management policies in line with compliance requirements and best practice
• Managing user account information in line with compliance requirements and best practices
• Maintenance of up to date inventory documentation of hardware and software
• Change management and documentation of system changes
• Troubleshooting and resolution of any reported problems in adherence to set SLAs
• Vendor Management – manage vendors to ensure uptime, user satisfaction and adherence to set SLAs
• Provides training and technical support for users with varying levels of IT knowledge and competence
• Develop and enforce policies for the desktop application and security environment
• Installing and configuring new hardware (servers, PCs, peripherals etc) and software
• Develop and enforce security policies for all PCS and servers including antivirus and Operating System updates]
• Develop, Configure and Manage authentication, authorization and accounting policies
• Maintenance of network servers, file servers, VPN gateways, intrusion detection systems and firewalls

Job specification:

The incumbent will be required to possess the following qualifications, attributes and skills:

• Degree in Computer Science/Engineering.
• MCSE is a pre-requisite.
• Other vendor certification in CISCO, IBM, Sun/ Oracle is highly desirable.
• At least 3 years experience in a busy computer environment
• 35 years & below

Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below by 11th November 2011.

We are an equal opportunity employer.

Only the short listed candidates will be contacted.

Please quote this reference on your application and on the envelope: OAE/HRD/2011

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100
Nairobi

Head of Finance -(Insurance Business)-Job in Kenya

Our client, a reputable, well established Catholic organisation dealing in insurance business is urgently looking for an energetic, self-motivated and results-oriented individual to serve in the position of Head of Finance.

Summary Job Description:

Responsible for the organization’s prudent investments and management of balanced investment portfolio.

Responsible for organizational financial planning, forecasting and budgeting.

Responsible for management of costs so as to achieve business growth as outlined in the strategic plan.

Responsible for supporting decision making through preparation, analysis and presentation of comprehensive, timely reliable and compliant financial reports.

Required Academic Qualifications 

• University Degree in Finance /Accounting or a related discipline.
• CPA (K).
• Qualifications in Business Management and Insurance.

Other Requirements 

• At least 5 years experience in financial management position in related environment.
• Strong leadership skills.
• Strong decision making ability.
• Excellent analytical skills.
• Computer Literacy.
• A mature, God fearing person of good moral standing and a high degree of integrity.
• Team player of excellent interpersonal and communication skills.

The deadline is Friday 4th Nov 2011. 

Apply to vacancies@prasolconsult.org

Direct Sales Staff - (Commercial Bank)-Jobs in Kenya

The Employer

A rapidly expanding local commercial bank with a countrywide network is looking to maintain and enhance its leadership position in the industry through the recruitment of Direct Sales Staff.

The Candidates

Fresh, young and energetic individuals who have a passion and flair for sales as well as being self-driven and results-oriented.

The ideal candidates should also be willing to work in any of our branches spread all over the country, for six days in a week and possess the ability to meet and exceed stretched targets.

Main Duty:

To aggressively sell and market the bank’s products on a commission basis.

Requirements:

• Minimum of KCSE C+ (Plus) overall grade, with a C+ (Plus) in Mathematics and English
• Degree/Diploma/Certificate in a Business-related field will be an added advantage
• Computer Literate
• Excellent communication skills both oral and written
• Previous sales experience in a financial institution will be an added advantage
• Age: 28 yrs and below

If you meet all these requirements and wish to join our highly-skilled and award-winning team, please send your application accompanied by copies of certificates, detailed curriculum vitae, testimonials and a daytime telephone contact through the voucher number shown below by 11th November 2011.

DNA/1139
P.O. Box 49010-00100
Nairobi

We are an equal opportunity employer.

NB: Only short-listed candidates will be contacted.

Agency Managers-(Madison Insurance)- Jobs in Kenya

As part of our expansion plans, we intend to recruit a team of competent, self driven and highly motivated Agency Managers who will be stationed in our new Agency offices country wide.

Reporting to the Regional Agency Manager, the primary responsibility will be to offer leadership in the Agency in order to ensure that corporate marketing strategies are implemented in a profitable manner and to ensure that there is adequate capacity to drive the sales and marketing activities of the Agency.

Key Responsibilities

• Ensure the implementation of marketing strategies aimed at achieving the projected productivity and market share.
• Ensure the Agency has adequate capacity through recruitment, selection, motivation supervision, training, development and management of the Unit Managers and Agents
• To achieve production, persistency, sales force growth, and expense objectives for the Agency office.
• Establish training and development guidelines for Agents and Units Managers in accordance with established business plans.
• Responsible for ensuring maximum utilization and accountability of all available company resources in all areas of management, administration and development of the Agency.

Education, Training and Experience

• The ideal candidate should have a business degree from a recognized university.
• An MBA in marketing will be an added advantage.
• He/she should be proficient in use of MS office, have at least seven (7) years experience in Sales and Marketing management three (3) of which should be at management level preferably in FMCG or Financial Services Sector, with a proven track record of performance in achieving sales budgets.

Knowledge, Skills and Abilities

We are looking for candidates who demonstrate exemplary team-leadership, excellent written and verbal communication skills, organization and planning skills and ability to make decisions within the required time frame. 

He/she must be innovative, a team player and a person of high integrity.

A competitive package commensurate to the candidate’s skills and qualifications will be offered.

Interested candidates are requested to submit their applications with comprehensive Curriculum Vitae on or before 4th November 2011 to: hr@madison.co.ke

Relationship Manager (Medium Enterprises)-(Standard Chartered Bank)- Job in Kenya

Job Title:Relationship Manager - Medium Enterprises

Job ID: 306994

Job Function:Consumer Banking

Location: Kenya - SCB

Full/Part Time: Full-Time

Regular/Temporary: Permanent

Job Description

The role holder is required to market and manage ME customer relationships through a pro-active and consultative approach and detailed understanding of existing customers’ business(es) to enhance profit and;

Acquire profitable new customers for the ME Banking business through the creation, development and maintenance of high quality advisory relationships, that includes effective consultative selling and creative structuring of financial solutions (within segmentation boundaries).

Key Roles & Responsibilities

• Work directly with customers to deepen and secure new business relationships through the analyses of needs and provision of products and services.
• Tailor products creatively to meet individual customer needs.
• Analyse and review quality of potential and existing business to ensure maximum profitability.
• Manage credit quality standards through effective risk management according to the Departmental Operating Instructions (DOI) and other SCB policies.
• Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Work in close partnership with Business Analysts and Credit Managers to ensure credit applications for new and existing facilities are correctly prepared in accordance with DOI.
• After consideration of individual case merits, recommend credits for approval by relevant authorities.
• Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.

Qualifications & Skills

• Graduate in Commerce, Economics, or equivalent.
• Knowledge in all major areas of Banking will be an added advantage (especially in Credit, Corporate, Operations, Treasury, Security documentation, etc.)
• Good Negotiation skills
• Good knowledge and understanding of group processes to enable speedy resolution of service issues
• Good team player
• Strong selling, interpersonal and networking skills
• Effective communication and presentation skills
• Credit Skills Assessment qualified

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. 

We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to apply

For more information on the following vacancies, please log onto our website;
www.standardchartered.com/careers/professional-hires

Programmer / Analyst -( Standard Chartered Bank)-Job in Kenya

Job Title:Programmer / Analyst

Job ID: 306992

Job Function:Finance

Location: Kenya - SCB

Full/Part Time: Full-Time

Job Description

Design, develop and re-write existing Business Intelligence software for the Bank with liaison with the business owners.

Key Roles & Responsibilities

• Design & Develop software for the bank with liaison with the business owners.
• Code or write the new programs with proper commenting procedure.
• Re-write existing applications to new requirements.
• Do other programming associated jobs as deemed appropriate by management.
• Be the key person in report automation in the unit.

Qualifications & Skills

• Bachelor’s Degree preferably in Computer Science or Information Technology. Your programming experience must cover exhaustive skills in systems development with a commercial (rather than academic) bias.
• A solid grounding in all the development areas of at least one programming language which has lead to tangible results.
• Extensive and proven relational database experience using but not limited to SQL Server as the database engine is compulsory.
• Minimum of 3 years of intensive and demonstrated programming as a software developer on a windows platform.
• Experience in web technologies or banking software development preferably gained in a busy software development house or in a bank will be an added advantage.
• Demonstrate a thorough understanding of any CASE tool (Computer-Aided Software Engineering), it’s core functionality and indicate where your developments are currently in use.
• Must code passionately, have coding as a hobby and be self teaching, love learning and with a “smell” of other technologies.
• Can think logically and pay close attention to detail, full of patience , persistence, and have the ability to perform complex and analytical work, especially under pressure.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. 

We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. 

By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to Apply

For more information on the following vacancies, please log onto our website;
www.standardchartered.com/careers/professional-hires

TB Service Manager -(Standard Chartered Bank)-Job in Kenya

Job Title: TB Service Manager

Job ID: 306551

Job Function:Wholesale Banking

Location: Kenya - SCB

Full/Part Time: Full-Time

Job Description

To establish, develop and maintain a portfolio of Investors and Intermediaries Corporate Banking services in order to generate revenue for the Bank.

This would entail the management of client relationships with responsibility and accountability Relationships and operational risk of the portfolio.

Key Roles & Responsibilities

• Pro-actively establishes, develops and maintains a portfolio of corporate clients within Investors and Intermediaries target market (clients segment), ensuring that new relationships or ongoing requirements of existing clients generate maximum revenue within acceptable risk profile.
• Cross - selling of bank’s products through joint calling with product partners and accountable for pricing decisions of bank’s products offered to clients, within internally approved matrices.
• Ensures that all related administrative functions, most importantly file maintenance, regular reviews, call reports and periodic appraisals (QPR’s) are performed in a timely manner.
• Guides, counsels, and advises Assistant Service Managers in their support duties
• Provides management information to the Head of Investors and Intermediaries on a regular, as-and-when-required basis, on matters relating to their own portfolio’s status of accounts, excesses, irregular securities, defaulting accounts, and exceptions
• Ensure all fees are collected within one month of the date of the invoices.

Qualifications & Skills

• Business or accounting related degree.
• Minimum 5 years experience in a corporate banking environment of which minimum 2 years should be of managing corporate client relationships.
• Sound understanding of WB products, trade finance, personal banking and international banking products.
• Strong marketing skills, with the ability to interpret complex financial information.
• A good understanding of the general, economic, political and business environment of the region.
• Strong awareness of in-house network systems and good PC skills.
• Excellent communication (written and verbal) and negotiation skills.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. 

We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to apply

For more information on the following vacancies, please log onto our website;
www.standardchartered.com/careers/professional-hires

CRES Manager, Asset & Facilities Management-(Standard Chartered Bank)- Job in Kenya

Job Title: CRES Manager, Asset & Facilities Management

Job ID: 307251

Job Function: CRES

Location: Kenya - SCB

Full/Part Time: Full-Time

Regular/Temporary: Permanent

Job Description

Reporting to the Area Head of Corporate Real Estate Services (CRES), the job holder will provide leadership to the country CRES team.

Key Roles & Responsibilities

General Country Management

• Deputize for the Head of CRES on Kenya CRES matters
• Provide oversight of CRES activity in country.
• Manage the performance and productivity of the CRES team
• Relay and implement instructions and initiatives from group and regional office.
• Conduct on-site assessments of risk management, facilities management, planned preventative maintenance, project delivery and performance in CRES activities across the board.

General Department Management

• Manage Country CRES team and provide technical support as necessary.
• Implement the Group/Regional structure (known as the Target Operating Model, or TOM) adapted for country circumstances.
• Approve business as usual operating costs within delegated authority.
• Take ownership of all premises issues in the country.

Stakeholder Management

• Act as the main interface between CRES and business units at country level in order to manage and lead real estate strategic planning.
• Contribute to the development of new business initiatives.
• Develop and agree country level service level agreements between CRES and the businesses.

Asset Management

• Working with the Country Head of CRES, ensure the alignment of CRES strategic plans to the business plans.
• Implement portfolio management metrics that illustrate the financial performance of the property assets.
• Implement models to link business and real estate strategy to forecast supply and demand for space and developing master and strategic plans for utilization and development potential of land and/or buildings with the bank’s property portfolio for the country.
• Undertake real estate due diligence reviews as and when required for potential new business acquisition.
• Assume overall responsibility for the effective implementation of the Global Portfolio Management System.
• Manage leases (and the associated risks) both where the bank is lessor and lessee.
• Ensure all other databases are properly populated in a timely way.

Project Management

• Work with CRES project manager to ensure the real estate strategies and plans are correctly delivered (acting as driver of timeliness, quality and cost management).

Facilities Management

• Manage planned preventative maintenance in accordance with group standards.
• Manage Life Cycle Replacement (LCR) plans in accordance with Group CRES guidelines
• Manage a help desk and/or reactive maintenance.
• Evaluate country sourcing (procurement) strategies and agree with Area Head.
• Manage CRES procurement and supply arrangements in cooperation with Global Sourcing.

Financial Management

• Ensure submission of country financial data by the due date.
• Understand and manage the financial implications of country CRES activity
• Identify ways to save costs while optimizing the delivery of CRES services.
• Create and submit an annual budget including contributing a life-cycle replacement / capital expenditure plan.

Team Management

• Develop the capabilities of the team including mentoring, training, replacing and hiring staff.
• Manage and improve team effectiveness and engagement.

Risk Management

• Manage risk databases (such as Phoenix, ensuring risks are identified, logged, risk rated and action taken to mitigate).
• Ensure submission of data as required by region or group.
• Ensure management of Key Control Standards and Self Assessments.
• Review and ensure security management from “hard” issues such as CCTV and guarding to “soft” issues such as the presentation and behaviour of guards.
• Ensure country team compliance with all legislative requirements.

Qualifications & Skills

• A Real Estate Professional with a minimum a B.A in Land Economics or B.A in Building Economics or their equivalent. Facilities Management certification will be an added advantage.
• Extensive Facilities management experience gained in a “blue chip” corporate environment.
• A strong can-do service oriented personality
• Strategic thinker combined with a high degree of pragmatism.
• Excellent leadership skills and team management experience.
• Experience of successfully managing and delivering multiple services to internal and external stakeholders.
• Excellent interpersonal and communication skills
• Ability to adapt proactively to customer requirements.
• Budgetary control and financial management experience.
• Skilled at swift problem identification, prevention and resolution.
• Using initiative to review continuously and improve services.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. 

We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. 

By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to apply

For more information on the following vacancies, please log onto our website;
www.standardchartered.com/careers/professional-hires

Capacity Development Coordinator and an Accountant-(African Guarantee Fund (AGF) )- Jobs in Nairobi Kenya

Help improve African SMEs

Our client, the African Guarantee Fund (“AGF”), a Pan African non-banking financial institution, was established in 2010 by the African Development Bank, the Danish Government (DANIDA) and the Spanish Government (AECID).

Its main objective is to contribute to economic development and poverty reduction in Africa; through improved access to finance and long-term credit for Small and Medium-sized Enterprises (“SMEs”).

AGF targets financial institutions that wish to increase their lending to SMEs with a mix of guarantee products. AGF also provides support for capacity development of partner lending institutions to improve their SME lending capacity as well as business development providers to help SMEs improve their business management skills and bankability.

AGF will manage the guarantee facility and operate according to market principles.

Currently headquartered in Mauritius and operating out of Nairobi, its Kenyan branch, AGF has ambitious expansion plans to cover all Africa over the next 5 years.

In order to succeed, AGF requires a highly skilled and motivated talent base.

It is in this regard that AGF is now seeking to recruit a Capacity Development Coordinator and an Accountant.

These are new positions and the incumbents will be expected to work very closely with other staff for the overall benefit of the institution.

Capacity Development Coordinator

ESS 460

Reporting to the CEO, the Capacity Development Coordinator who will be based in Nairobi with frequent travel in Africa; will be expected to manage the AGF capacity development facility and provide support to partner lending institutions and business development support providers.

The job holder will be responsible for:

• Proactively developing and implementing 5 year capacity development strategies, approach papers and operational policies;
• Coordinating external relations and support the CEO in negotiating support for the AGF Capacity Development facility;
• Preparing and implementing annual capacity development budgets and work plans;
• Managing the capacity development sub facility for partner lending institutions and business development support providers;
• Organising capacity development needs assessments of the identified business development support providers;
• Identifying and managing the procurement and contracting of qualified providers of capacity development to business development support providers;
• Actively contributing to building relationships between partner lending institutions and business development support providers and promoting effective tripartite relationships between partner lending institutions and business development support providers and SMEs; and
• Reporting on progress and results as part of the AGF reporting schedule.

We are looking for a candidate who holds a Masters degree in finance, business administration or a related field; with at least 10 years’ managerial and leadership experience; preferably gained in a financial institution.

The candidate should also demonstrate strong knowledge of strategies, approaches and tools in capacity development as well as a good understanding of financial institutions’ approaches to SME lending, risk mitigation strategies, loan appraisal criteria, etc; coupled with a good knowledge and understanding of the SME context in Africa.

Evidence of ability to work in a professionally and culturally diverse setting is a must.

The candidate must also possess excellent project management and consulting skills, experience in contract management and monitoring as well as excellent IT skills.

Fluency in English and a sound working knowledge of French is a must.

The ideal candidate will be a self driven individual with a passion and flair for helping SME’s succeed.

Accountant 

ESS 461

Reporting to the Chief Finance Officer (“CFO”), the Accountant will be responsible for preparing reliable and timely periodic financial reports, compiling budgets and advising on the financial performance of AGF.

The job holder will also be expected to participate in the formulation, implementation and enforcement of accounting and internal control systems.

This is a key role within the Finance Department and the position holder is expected to focus on providing a high level of financial and accounting support across AGF as well as achieving positive outcomes.

The job holder will be responsible for:

• Assisting in managing cash resources in order to maximise returns on investments;
• Ensuring production of timely, accurate reliable financial reports as and when required;
• Providing timely management information for decision making;
• Compiling the annual budget and participating in the strategic planning process;
• Handling payroll management and payments;
• Maintaining proper accounting records;
• Handling all tax matters in relation to compliance and non statutory requirements;
• Co-ordinating procurement of goods and services;
• Co-ordinating external and internal audits and replying to audit queries arising; and
• Assisting the CFO in coordinating AGF fundraising efforts.

We are looking for a results oriented, analytical and highly motivated individual who holds a Bachelor of Commerce (Accounting Option) degree and is a Certified Public Accountant (CPA (K) or ACCA; with a minimum of 6 years’ Accounting/Finance experience preferably in the financial services sector.

The ideal candidate must demonstrate strong grounding in IT with good knowledge of accounting systems as well as good team leadership and excellent communication and interpersonal skills.

If you believe you fit the required profiles, please send your applications in confidence to ess.ke@ke.pwc.com by close of business Friday 4 November 2011, quoting reference number ESS 460 and ESS 461. 

Please provide your curriculum vitae containing details of your qualifications, experience, present position, current and expected remuneration as well as copies of professional/academic certificates.

Include day and evening telephone numbers, e-mail address, names and addresses of three references.

Only short listed candidates will be contacted.

Personal Banker-(ABC Bank)- Job in Kenya

Job title: Personal Banker

Job Summary 

The purpose of this job is to:

• Grow personal banking business through acquisition of new customers and maintenance of existing customer.
• Cross-selling to existing customers and converting sales leads and walk-in customers to new customers.

Tasks & Responsibilities 

• Meet personal banking sales targets both in number of accounts and volume and deposits through cross selling to existing customers and recruiting new customers.
• Prepare target audience lists and sales call plans; implement and make call reports
• Identify business development opportunities
• Interview prospective customers and assist them select an appropriate account to meet their needs.
• Assist the customer in perfection of account opening documentation
• Receive, verify and certify against original; all account application documents and forms from customer.
• Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements
• Request for searches where necessary
• Interview the customer and complete interview sheet
• Communicate to customers on accounts declined
• Receive, record and deliver ATM card pin mailers to customers
• Organise sales promotional activities, in-branch displays and other promotional matters
• Handling and monitoring customer enquiries and complaints effectively to ensure retention and loyalty
• Processing safe custody requests
• General Banking hall management

Job Specifications (Qualifications and training) 

Qualifications & Experience:

• A University Degree in either Marketing of Business Management
• Proven record in the delivery of business targets
• Must have worked in the bank for at least 1 year in various departments.
• Well versed in the Bank’s products (state the products of services)
• Computer Literacy is essential
• Must have a passion for sales.

Skills and Training:

• Excellent communication skills both written and speaking
• Sales and negotiating skills
• Team building and leadership skills
• Customer Service skill
• Analytical and problem-solving skills
• Proven planning, co-ordination and time management skills
• Well versed with KYC/AML compliance requirements
• Well versed with Personal Banking products

If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the above criteria, submit your application with a detailed CV, to 
HR.Dept@abcthebank.com on or before 4th November 2011.