Area Program Support and Operations Manager -(Norwegian Refugee Council )-Job in Dadaab

Norwegian Refugee Council (NRC) Somalia / Kenya is a two Country Program with four field offices in Dadaab (Kenya), Hargeisa (Somaliland), Bossaso (Puntland) and Mogadishu (South Central).

NRC has been present in Somaliland since early 2004 and expanded to Puntland in 2006, Mogadishu and Dadaab in 2007.

In a short time NRC established Education, Shelter / Sanitation, Distribution and Camp Management projects for IDPs, refugees and local population in Somalia and Kenya.

NRC also has a coordination office in Nairobi, Kenya that was established in 2006.

Position Vacant: Area Program Support and Operations Manager

Reporting to: Area Manager - Dadaab

Duty Station: Dadaab

Duration of Contract: ASAP to 31st December 2012 (with possible extension)

Main Responsibilities include:

• Ensure overall provision of and adherence to NRC policies, procedures, guidelines, systems and standard practices for Logistics, Administration, ICT and human resourcing (HR)
• Prepare, manage and account for the departmental cost budget
• Oversee the staff awareness, implementation, field interpretation/approved customization and maintenance of NRC Logistics, Administration, ICT and HR policies, procedures, guidelines and systems with proper tracking, documentation
• Communicate all changes to the Area Manager and Program Support Manager (PSM) for approval and information, and to all relevant Area staff for action or awareness
• Oversee all Area logistical/procurement, HR/administration and office services activities
• Ensure timely review and updating of standardized contracts/agreements between NRC and employees, supplier(s) and implementing partners to meet the requirements of NRC and other funding partners
• Oversee the accurate and timely flow of information within and among departments in relation to issues of procurement/logistics, HR, ICT and administration
• Oversee recruitment of National Staff including vacancy identification, advertisement, selection, contracting, induction and confirmation
• Oversee implementation of the NRC performance management system
• Oversee and participate in the development and implementation of staff training and capacity building programs
• Oversee the maintenance of appropriate filing, retrieval and archiving systems in the Area Office and the specific sections of the Program Support department
• Oversee organizational ICT needs assessments and system specifications with the subsequent identifications, procurements and installations.
• Be the focal point under the guidance of the Area Manager, for the Office’s correspondence with Government and other agencies as required
• Prepare periodic program support department reports for management decision making
• Assign, supervise and appraise the work of Program Support staff
• Keep Area Manager informed and in charge but not burdened by Program Support

Required skills and qualifications:

• Minimum of Bachelor’s degree in Business Administration or any Support related training.
• At least 7 years of relevant experience.
• Good oral and written communication skills in English
• Personally efficient and organized with excellent multitasking skills
• Good attention to detail with wide general knowledge
• Excellent interpersonal and people management skills
• Able to work unusual hours under pressure and meet deadlines
• Strong sense of the essential order of action priorities
• Excellent computer skills in Microsoft Excel, Word, PowerPoint and network communications.

Deadline for Applications: 30th November 2011

Applications should be submitted to:

Norwegian Refugee Council, 
P O Box 21211 00100 Nairobi, Kenya

Email Address: recruitment_nb@som.nrc.no

Or

Norwegian Refugee Council, Dadaab Field Office
P.O Box 05, Dadaab

Please indicate the title of the position as the subject for email applications

Only the short listed candidates will be contacted.

The Norwegian Refugee Council is an equal opportunity employer, with no discrimination in terms of sex, age, religion, ethnic origin or political affiliation.