Sales Trainers career in Nairobi Kenya

Position Title: Sales Trainer (Kenya, Uganda, Rwanda, Tanzania nationals)

Reports to: Practise Head – Sales

Duty Station:Nairobi, Kenya

Basic Purpose:

To impart knowledge on products, processes & systems; and skill the role holders on the Company’s ways of working and thus enable them to achieve defined business metrics.

Principle Accountabilities:

Expected End Results

1. Managing Operations effectively at the State, province and zonal level. 

Major Activities

• Timely sign off of the training calendar.
• Ensure training is delivered on time with minimum defined number of people.
• Responsible for effective communication with business. Act as bridge to bring market realities to business and translate business strategies for implementation.
• Comply with defined processes and ensure that reports like Post Training Reports (PTR), attendance sheets, Impact stories are filled and submitted on time.
• Ensure that maximum number of role holders is covered for training and thus the training benefit is optimized.

2. Knowledge and skill enhancement of Sales personnel to meet defined business metrics

Major Activities

• Effective training delivery as per the defined Training Man-days target.
• Evaluate extent of knowledge enhancement by conducting Job Knowledge Quizes
• Impacting productivity of sales personnel by enhancing their sales skills
• Continuous improvement in training delivery and content by analyzing PTR and feedback scores.
• Imparting training programs at all levels i.e. from Basic to advanced skills.

3. Customization of Content as per the business and people requirement of the Opco operating in

Major Activities

• Understand and study business challenges and market of the region operating in.
• Update one’s knowledge on country’s laws and regulations and customize content accordingly to help sales staff sell products and resolve customer queries while complying with the local laws.
• Get in-depth understanding of the training requirements of the sales staff and modify content accordingly.

Essential Skills & Knowledge: Education

• Possess a Graduate or Post Graduate qualification from a recognised university

Relevant Experience:

• A minimum of 5-7 years CS experience, at least 2 of which should preferably be in the telecom sector

Personal Characteristics & Behaviours:

• Strong Communication Skills – Both written and spoken
• Knowledge of local language
• People’s person who has the ability to create bonds easily and quickly
• Good Presentation Skills
• Subject matter knowledge
• Ability to engage and build relations with multiple stakeholders, including trainees and Managers
• Expert in MS- Office
• Ability to present one as a mentor whom can be looked up to for guidance and knowledge

Application Process

Interested candidates should submit their applications on e-mail, together with the latest copy of CV, contact details and their current remuneration to: recruit@idp-ea.com so as to be received on or before Friday 16th December 2011.

Only candidates who meet the minimum requirements will be contacted.